Comments on: My very own Dell Customer Advocate! http://plaxoed.wordpress.com/2006/07/07/my-very-own-dell-customer-advocate/ Just another WordPress.com weblog Wed, 28 Apr 2010 11:19:13 +0000 hourly 1 http://wordpress.com/ By: ambertides http://plaxoed.wordpress.com/2006/07/07/my-very-own-dell-customer-advocate/#comment-10743 ambertides Thu, 07 Dec 2006 01:00:39 +0000 http://blog.plaxoed.com/2006/07/07/my-very-own-dell-customer-advocate/#comment-10743 <strong>Dell update...</strong> After writing my post about Dell's goof, and their support's lack of, well, support, I received an email from Marie, a Dell Customer Advocate (mailto), that she'd caught my post and wanted to help. Things were cleared up by support...... Dell update…

After writing my post about Dell’s goof, and their support’s lack of, well, support, I received an email from Marie, a Dell Customer Advocate (mailto), that she’d caught my post and wanted to help. Things were cleared up by support……

]]> By: markjen http://plaxoed.wordpress.com/2006/07/07/my-very-own-dell-customer-advocate/#comment-10742 markjen Thu, 13 Jul 2006 23:57:30 +0000 http://blog.plaxoed.com/2006/07/07/my-very-own-dell-customer-advocate/#comment-10742 Hi Elliot, so far he's just asked me to run diagnostics (which didn't tell us anything), so in effect, he hasn't helped at all. Although he definitely has put in the effort :) Hi Elliot, so far he’s just asked me to run diagnostics (which didn’t tell us anything), so in effect, he hasn’t helped at all. Although he definitely has put in the effort :)

]]> By: elliot http://plaxoed.wordpress.com/2006/07/07/my-very-own-dell-customer-advocate/#comment-10741 elliot Thu, 13 Jul 2006 20:00:17 +0000 http://blog.plaxoed.com/2006/07/07/my-very-own-dell-customer-advocate/#comment-10741 so how is john going to help you? is he going to hook you up with a technical genius who will fix your computer, or is he going to get you a new one? so how is john going to help you? is he going to hook you up with a technical genius who will fix your computer, or is he going to get you a new one?

]]> By: markjen http://plaxoed.wordpress.com/2006/07/07/my-very-own-dell-customer-advocate/#comment-10740 markjen Tue, 11 Jul 2006 05:49:12 +0000 http://blog.plaxoed.com/2006/07/07/my-very-own-dell-customer-advocate/#comment-10740 Hi Fnork, thanks for the tip, but I don't think it's the power outlet ;) Hi Fnork, thanks for the tip, but I don’t think it’s the power outlet ;)

]]> By: fnork http://plaxoed.wordpress.com/2006/07/07/my-very-own-dell-customer-advocate/#comment-10739 fnork Tue, 11 Jul 2006 04:50:52 +0000 http://blog.plaxoed.com/2006/07/07/my-very-own-dell-customer-advocate/#comment-10739 Sounds silly, but for us it was silly: check the power supplies. One of ours was unpowered, plugged in to a nonfunctioning outlet. The documentation on the amber light is terrible, eh? Sounds silly, but for us it was silly: check the power supplies. One of ours was unpowered, plugged in to a nonfunctioning outlet. The documentation on the amber light is terrible, eh?

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