October 9, 2007
April 27, 2007
Pete’s sister was taking a business communications class and one day, he turned to me and said that I was in her textbook and they were talking about me in lecture. Nice! I wonder what they had to say 🙂
She’s visiting Pete this weekend and she brought the book along. It’s called Business Communication, Building Critical Skills, and it’s written by Kitty O. Locker (of Ohio State booooo :p ) and Stephen Kyo Kaczmarek.
It’s only a quick reference in the book, but I am curious to know when people are discussing my story in class. If you’re a professor or if you’re a student in a class about this stuff, let me know; I’m always happy to discuss these things 🙂
April 11, 2007
Update 4/13/2007: Oops, it looks like some people were having trouble with the slides I uploaded, so I’m reuploading them in Powerpoint 2007 format, Powerpoint 2003 format, and PDF. If you’re still having trouble, please let me know 🙂
Also, here are a few links to things that were mentioned during my presentation:
Blog search tools:
And as my regular readers already know, feel free to contact me if you have any other questions about blogs, wikis, forums, etc.
April 11, 2007
I got some great comments back from Rita and Sarah over at H&R Block on my previous post now. So, it looks like they are listening and they’re actually soliciting feedback too – hurray! That’s what I like to see from a company.
I’m not sure if I’ll be back to file my 2007 taxes using Tango at HRBlock.com next year, but at least the probability is now greater than 0 😀
So verdict on the product: not so good for 2006/2007, hopefully much improved for 2007/2008. Verdict on the team: excellent 🙂
I also just met a few people from their PR department here at a conference I’m speaking at (more on that in a later post). Looks like they’re already going in the right direction and really on the ball about learning more; I know a few other companies that might benefit from their example 😉
ORose tipped me off yesterday that I Google had indexed my blog post about H&R Block’s Tango e-file tax web app (or rather, lack of e-file web app I should say 🙂 ). Check out the Google search for “Tango HRBlock.com”, I’m currently the thrid organic search result.
Now I’m definitely not an A-list blogger, but it seems that the bloggers over at H&R Block should have seen my post fly by on their blog search feeds. I even linked to their Tango Tax Blog on my previous post, but it looks like they dont’ have trackbacks turned on 😦
Oh well. If anyone from H&R Block is reading this post, I’m still waiting for my refund…
They all got on my bad side at some point, and I blogged about it (buy.com, 24 hour fitness, msn messenger, q-cup). No big deal I thought, but then I noticed something interesting: I was getting a lot of comments on those posts, and I kept getting them, even entries that were almost 2 years old.
So I looked at my referrer logs in StatCounter (a basic, but free web metrics service) and saw that a lot of people were getting to my blog from Google searches. Actually, 90% of my web traffic was coming from Google searches, so I did some investigation and here’ s what I found:
And my tirade against Q-cup a few weeks ago is on the first Google result page for “q-cup cupertino” as well. Not top placement, but not bad 🙂
Something tells me these companies aren’t using blog search tools…
January 27, 2007
I’d e-mailed back and forth with Jason before and it was good to finally meet him in person. I wasn’t the only one making connections; the crowd was a good mix of over 100 students, engineers, product people, and even the occasional Googler 🙂
Looks like we’re hitting our original goals of Lunch 2.0 – and of course getting free food to boot 😀