My new blog

October 9, 2007

So I’ve finally gotten off my lazy butt and created a new blog. Rose and I will both be blogging at http://roseandsnail.com. If you’re subscribed on my FeedBurner feed, it should already be picking up my new entries over there. If not, head on over and get on my new feed!

See you there 🙂

snaily

Pete’s sister was taking a business communications class and one day, he turned to me and said that I was in her textbook and they were talking about me in lecture. Nice! I wonder what they had to say 🙂

She’s visiting Pete this weekend and she brought the book along. It’s called Business Communication, Building Critical Skills, and it’s written by Kitty O. Locker (of Ohio State booooo :p ) and Stephen Kyo Kaczmarek.

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It’s only a quick reference in the book, but I am curious to know when people are discussing my story in class. If you’re a professor or if you’re a student in a class about this stuff, let me know; I’m always happy to discuss these things 🙂

Update 4/13/2007: Oops, it looks like some people were having trouble with the slides I uploaded, so I’m reuploading them in Powerpoint 2007 format, Powerpoint 2003 format, and PDF. If you’re still having trouble, please let me know 🙂

I just finished presenting at the ALI Social Media Summit here in Chicago and since I didn’t get a chance to print out my slides for distribution, I’m posting them up here for people to download.

Also, here are a few links to things that were mentioned during my presentation:

Blog aggregators:

Blog search tools:

And as my regular readers already know, feel free to contact me if you have any other questions about blogs, wikis, forums, etc.

I got some great comments back from Rita and Sarah over at H&R Block on my previous post now. So, it looks like they are listening and they’re actually soliciting feedback too – hurray! That’s what I like to see from a company.

I’m not sure if I’ll be back to file my 2007 taxes using Tango at HRBlock.com next year, but at least the probability is now greater than 0 😀

So verdict on the product: not so good for 2006/2007, hopefully much improved for 2007/2008. Verdict on the team: excellent 🙂

I also just met a few people from their PR department here at a conference I’m speaking at (more on that in a later post). Looks like they’re already going in the right direction and really on the ball about learning more; I know a few other companies that might benefit from their example 😉

ORose tipped me off yesterday that I Google had indexed my blog post about H&R Block’s Tango e-file tax web app (or rather, lack of e-file web app I should say 🙂 ). Check out the Google search for “Tango HRBlock.com”, I’m currently the thrid organic search result.

Google search for "Tango HRBlock.com"

Now I’m definitely not an A-list blogger, but it seems that the bloggers over at H&R Block should have seen my post fly by on their blog search feeds. I even linked to their Tango Tax Blog on my previous post, but it looks like they dont’ have trackbacks turned on 😦

Oh well. If anyone from H&R Block is reading this post, I’m still waiting for my refund…

They all got on my bad side at some point, and I blogged about it (buy.com, 24 hour fitness, msn messenger, q-cup). No big deal I thought, but then I noticed something interesting: I was getting a lot of comments on those posts, and I kept getting them, even entries that were almost 2 years old.

So I looked at my referrer logs in StatCounter (a basic, but free web metrics service) and saw that a lot of people were getting to my blog from Google searches. Actually, 90% of my web traffic was coming from Google searches, so I did some investigation and here’ s what I found:

buy.com sucks

Whoa. Top placement on a Google search. That would explain why I’ve got 85 responses to my buy.com sucks entry. Check it out.

Turns out, I must have a bit of Google juice becuase I’ve got top placement for “24 hour fitness membership deals” and “MSN messenger memory leak” as well…

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And my tirade against Q-cup a few weeks ago is on the first Google result page for “q-cup cupertino” as well. Not top placement, but not bad 🙂

q-cup

Something tells me these companies aren’t using blog search tools…

Networkin' at Lunch 2.0

January 27, 2007

At Meebo this past week for Lunch 2.0, I ended up meeting Jason Calacanis (thanks Jeremiah for grabbing this photo of us):

I’d e-mailed back and forth with Jason before and it was good to finally meet him in person. I wasn’t the only one making connections; the crowd was a good mix of over 100 students, engineers, product people, and even the occasional Googler 🙂

Looks like we’re hitting our original goals of Lunch 2.0 – and of course getting free food to boot 😀